Training Provider: Prospert
This course is designed to equip you with strategies and confidence needed to effectively address and overcome common objections from employers and customers.
Duration: 75 minutes
Delivery: Self-paced | Interactive | Accessible
Dealing with objections is a fundamental aspect of life. ‘Handling Objections’ is a proactive strategy for employment service providers to achieve one or more results:
1. Ensuring a customer follows through on an appropriate role.
2. Convincing an employer to overcome any conscious or unconscious bias they might have regarding your customer or employment services more generally.
3. Taking proactive steps to ensure employment processes are in place to resolve issues between the new employee and their employer.
This course equips you with the skills and knowledge needed to effectively implement techniques for handling objections.
This learning opportunity has been reviewed and approved by DEA. The assigned CPD points are listed at the top of the page. If you are participating in the DEA Professional Membership Program, you can log your CPD points in the member portal.
Members who accrue 100 points in a calendar year will attain Professional Member status and can use the post-nominals, MDEA.
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