Meaningful Participant Engagement: How do we move beyond attendance and compliance?
How can employment services staff build meaningful participant connections while meeting the practical requirements of service delivery?
Join Disability Employment Australia and Prospert for a conversation with Dr George Giuliani, and DEA CEO Peter Bacon, facilitated by Renee Hancock. Drawing on his research and extensive experience in employment services, George will explore the role of trust, shared goals and clear expectations in helping participants stay engaged and progress towards employment.
The discussion will consider:
- The difference between completing required activities and building meaningful engagement
- How the relationship between a consultant and participant can support shared responsibility and follow-through
- Practical ways to strengthen engagement within the realities of frontline delivery
- Case studies of meaningful engagement in action
About Dr George Giuliani
George is an Employment Services Advisor at Prospert with 40 years’ experience across employment and community services. His doctoral research examined the role of the frontline worker–participant relationship in achieving employment outcomes. He has held senior leadership roles with employment services providers and sector organisations and continues to train and mentor frontline teams.
Duration: 60 minutes
Format: Online via Teams
Fee: Free
Register: Meaningful participant engagement webinar
Access: Once you have registered, the Teams meeting link will be provided in your registration confirmation email.
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