Lunch & Learn – Leading for Psychological Safety

Disability Employment Services leaders operate in one of the most complex people-focused environments in Australia. Teams navigate participant barriers, employer expectations, performance targets, compliance requirements, and continual reform, often while managing significant emotional labour. The culture leaders create has a direct impact on workforce wellbeing, staff retention, engagement, innovation, and service quality. When people feel psychologically safe, they are more likely to speak up, share ideas, raise concerns early, learn from mistakes, and remain engaged during periods of change.

In this practical and thought-provoking session, Kelly Mason, CEO of Bounce Global, explores the leadership behaviours that build psychological safety and strengthen workplace culture. Drawing on the BE Model for Psychologically Safe Leadership, participants will learn how leaders can create greater trust, clarity, accountability and support within their teams, while reducing psychosocial risk and building a resilient workforce capable of delivering better outcomes for participants, employers and the communities they serve.

Duration: 45 minutes

Format: Online via Teams

Fee: Free

Register: Lunch & Learn – Leading for Psychological Safety

Access: Once you have registered, the Teams meeting link will be provided in your registration confirmation email.

This Lunch & Learn series is a collaboration between Disability Employment Australia (DEA) and the Centre for Inclusive Employment. Sessions are designed to provide evidence-based information and practical insights to support continuous improvement in practice and the quality of services for people with disability.

SPEAKER INFORMATION

Kelly Mason is the CEO of Bounce Global, a leading workforce capability and leadership development organisation that has been helping individuals, leaders and organisations build the human skills needed to navigate change and thrive at work since 2006. As CEO, Kelly leads the strategic direction, growth and industry engagement activities of Bounce, working closely with employment services providers, community organisations, government stakeholders and employers to strengthen workforce capability and improve outcomes.

With more than 24 years of experience in the employment services and workforce development sectors, Kelly is passionate about developing leaders who create workplaces where people feel supported, valued and able to perform at their best. She is a strong advocate for coaching-based leadership, workforce capability development and building organisational cultures that foster trust, psychological safety and sustainable performance.